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Refund Policy
Our approach to refunds and cancellations
Refund Policy
At Yamindy Agency, all services are custom-made and tailored to each client’s specific needs. This Refund Policy explains how cancellations
and refunds are handled.
1. Custom Services
Yamindy Agency provides creative and digital services that are:
Customized
Time-based
Strategically planned per client
Because of the nature of our work, resources and time are allocated immediately once a project or service begins.
2. No Refunds After Start
Once a project, consultation, or service has started, refunds are not available.
This includes (but is not limited to):
Strategy sessions
Creative work
Design or development
Content production
Advertising setup or management
3. Cancellations Before Start
If a cancellation is requested before any work has begun, it may be reviewed on a case-by-case basis. Any decision regarding refunds or credits is at the sole discretion of Yamindy Agency LLC.
4. Scope Changes
Changes in project scope, direction, or requirements after work has started do not qualify for refunds. Adjustments may be discussed and handled as part of a revised scope or additional agreement.
5. Non-Transferable Services
All services purchased or booked are non-transferable and cannot be reassigned to another client or project without prior approval.
6. Contact
If you have any questions regarding this Refund Policy, please contact us at:
contact@yamindy.com
© Yamindy Agency LLC
All rights reserved.
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